We recognize and respect our customers’ privacy. We diligently protect the trust you have placed in us.
This Privacy Policy describes the data protection and privacy practices of Sonoma County Winegrape Commission, its affiliates, and its and their respective parents and subsidiaries (“Company,” “we,” “our,” or “us”). This Privacy Policy applies to the John Deere Wine Club Powered by Sonoma County Farmers (the “Wine Club”), and all websites, social media pages, and online accounts owned by the Company or Deere & Company (“John Deere”) and operated solely in connection with the Wine Club (collectively, the “Websites”).
Sonoma County Winegrape Commission acts as the DTC Manager and fulfills Wine Club orders. The Company is the entity collecting and processing data in connection with the Wine Club. The relationship between Company and John Deere is that of independent contractors.
By using the Websites or participating in the Wine Club, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Websites or participate in the Wine Club.
1. INFORMATION WE COLLECT
Federal and state law require us to verify that customers are of legal drinking age.
To process an order, we collect:
- Full name
- Physical address (street, city, state, zip code)
- Email address
- Telephone number
- Date of birth
- Credit card information
We may also collect:
- Purchase and membership history
- Customer service communications
- Device and browser information
- IP address and general location information
- Website usage data
We store personal information on secure servers designed to protect against unauthorized access.
We do not sell personal information.
2. HOW WE COLLECT INFORMATION
We collect information:
- Directly from you (when placing orders or creating an account)
- Automatically through your use of our Websites
- From service providers assisting with payment processing and compliance
We may collect anonymous, aggregate information regarding:
- Time spent on the Website
- Pages viewed
- Referring websites
- Device type and browser
This information does not identify you personally.
3. COOKIES AND TRACKING TECHNOLOGIES
A “cookie” is a small file stored on your device to improve your browsing experience.
We use cookies to:
- Enable secure login sessions
- Remember preferences
- Analyze site traffic
- Improve functionality
Cookies do not store financial information.
You may adjust browser settings to decline cookies, but some site features may not function properly.
4. HOW WE USE PERSONAL INFORMATION
We use personal information to:
- Process transactions and fulfill shipments
- Verify legal drinking age
- Manage Wine Club memberships
- Provide customer support
- Send transactional communications
- Send marketing communications (where permitted)
- Improve Website performance
- Comply with alcohol shipping laws and tax reporting obligations
5. SHARING OF PERSONAL INFORMATION
We may disclose personal information to trusted service providers, including:
- Payment processors
- Shipping carriers
- Tax and compliance vendors
- Email service providers
- Website hosting and analytics providers
Such disclosures are made only as necessary to operate the Wine Club and comply with applicable law.
We do not sell personal information.
We do not knowingly collect or sell personal information from individuals under 21 years of age.
6. MULTI-STATE SHIPPING DISCLOSURE
Wine Club shipments are fulfilled in compliance with applicable state laws governing direct-to-consumer wine shipping.
Personal information may be used as necessary to:
- Comply with state alcohol regulatory reporting
- Verify age
- Fulfill tax and excise obligations
- Comply with shipment quantity limitations
Orders may be declined if shipping is not permitted under applicable state or local law.
7. EMAIL COMMUNICATIONS AND OPT-OUT
We may send communications regarding:
- Shipment notifications
- Account updates
- Events and promotions
- Educational content
You may opt out by:
- Clicking the “Unsubscribe” link in any email
- Emailing: info@jdwineclub-socowine.com
- Writing to the address below
Opting out will not prevent you from receiving transactional communications.
8. SMS AND TEXT MESSAGING
By providing your mobile phone number, you consent to receive calls and text messages regarding Wine Club shipments and account activity.
Message frequency varies.
Reply STOP to opt out.
Message and data rates may apply.
9. PUBLIC FORUMS
If public forums or message boards are available, information shared becomes public. Please exercise caution when disclosing personal information.
10. SECURITY
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no system is completely secure. You transmit information at your own risk.
11. U.S. STATE PRIVACY RIGHTS
Residents of certain U.S. states may have additional privacy rights under applicable law.
These rights may include:
- The right to know what categories of personal information we collect
- The right to access personal information
- The right to correct inaccurate information
- The right to request deletion
- The right to obtain a portable copy of data
- The right to opt out of targeted advertising
- The right to opt out of the sale of personal information (we do not sell personal information)
- The right to appeal certain decisions regarding privacy requests
Rights vary by state and are subject to legal exceptions.
Categories of Personal Information We Collect
- Identifiers (name, address, email, phone number)
- Commercial information (purchase history, membership data)
- Payment information (processed securely)
- Internet activity data
- Age verification information
- Customer service communications
Exercising Your Privacy Rights
To submit a privacy request:
Email: info@jdwineclub-socowine.com
Mail:
Attn: Privacy Request
John Deere Wine Club
Sonoma County Winegrape Commission
3245 Guerneville Road
Santa Rosa, CA 95401
We may request information to verify your identity before fulfilling your request.
We will respond within the timeframe required by applicable law.
You may designate an authorized agent where permitted.
Appeals Process
If we deny your privacy request, you may appeal by emailing info@jdwineclub-socowine.com within thirty (30) days. We will respond in accordance with applicable state law.
Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders and memberships
- Comply with tax and alcohol regulatory requirements
- Resolve disputes
- Enforce agreements
Retention periods vary based on legal obligations.
Targeted Advertising
We may use cookies and similar technologies to provide advertising relevant to your interests.
You may opt out by adjusting browser settings or contacting us at info@jdwineclub-socowine.com.
Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
12. THIRD-PARTY LINKS
Our Websites may link to third-party sites. We are not responsible for their privacy practices.
13. MODIFICATIONS
We may update this Privacy Policy periodically.
Material changes will be posted on the Websites and become effective upon posting.
Your continued use of the Websites constitutes acceptance of any updated Privacy Policy.